The first reports of campuswide Wi-Fi issues began to trickle in on Jan. 25, one day after the spring semester launched in an entirely virtual format for a two week period. Internet traffic was at an all-time high during the day as students across campus simultaneously accessed their courses via Zoom. Alex Wirth-Cauchon, chief information officer and executive director of LITS, stated in an email to Mount Holyoke News that approximately 4,500 devices were connected to the College’s wireless network during peak hours last week.